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AI automation

By Mendy Friedman, founder of Airu Labs · Updated

Short answer: AI automation services turn work your team does by hand into a system that does the work and hands a person the result to approve. Airu Labs builds these for small and mid-size companies across the United States, one process at a time, inside the software they already use.

On this page
  1. What we automate
  2. You stay in charge
  3. When a job fits
  4. Why not Zapier
  5. It starts with one call

Somebody is retyping an order that arrived as a text. Somebody is chasing a reply that never came.

AI automation services hand that work to a system. Airu Labs builds custom AI systems for small and mid-size companies, wired into the software they already use.

What we automate

01OrdersOrders and quote requests get read and entered, so nobody retypes them.
02PurchasingWhat to buy, how much and from whom, ready for someone to approve.
03PaperworkForms and claims get filled in from information you already have.
04Follow-upsLeads and approvals get chased on time, with the reply already drafted.
05ReportsThe weekly report and the month-end close run on schedule, and the system flags what looks off.
06RetypingWhatever your team types into one system shows up in the other, so nobody types it twice.

Other jobs that come up: customer onboarding, support triage and research roundups. If a job repeats, ask about it.

You stay in charge

The yesA person approvesNothing is ordered or written back until a person approves it.
The hard casesIt asks when unsureWhere a job needs it, the system asks, and hands off to a person when it is stuck.
The softwareNothing new to learnIt works inside the software you already run.
The first lookYou see it run firstYou watch it work on your own data before you depend on it.

When a job fits

  • It repeats, and it follows the same steps each time.
  • It ends in something a person can read and approve.
  • You can put a number on what it costs you today.

A job that changes every month is a poor fit. So is one where no person would look at the result.

Why not Zapier

Those tools follow fixed steps: when this happens, do that. Zapier and Make now sell AI steps too. If one of them already does your job, use it.

A custom build is for jobs with no fixed rule to follow: an order written in plain English, a judgment call, a yes from a person before money moves.

It starts with one call

With one call about one job. The Strategy page covers the call. The Engineering page covers how a build runs and what you own. Finished systems are in the case studies.

Book a 30-minute call and name the work you would hand over first.

Before consulting with Mendy, I was using a few different software “duct taped” together to run the back-end of my business. Mendy helped me build a custom software with built-in automations so I never have to worry about integrations breaking and systems failing at critical moments. He solved one issue after another, saving my team countless hours and helping us operate more efficiently than we would have previously thought possible.

Menachem BenarrochCEO, Livfit Studios

FAQ

Questions people ask.

What are AI automation services?

A company builds a system that does a repeated office job for you. It reads what comes in, does the work, and hands a person the result to approve. With us you pay for a build and own the code and the accounts it runs on.

Which process should a company automate first?

The one with the most hours in it that follows the same steps every time and ends in something a person can read and approve.

Will AI automation replace my staff?

The systems we build do the typing and checking. Your team approves the result and handles what the system hands back.

Do I have to change the software I use?

No. The system is built onto what you already run, so nobody learns a new tool and nothing is moved.

Who runs the system after it is built?

It runs on accounts you own. We offer hosting and ongoing support, with no lock-in.

What we buildAI strategyOne call about one process. If AI is the wrong answer, we say so. What we buildAI engineeringCustom software for one company, built onto what it already runs. What we buildSales order automation: AI that reads the order and enters itAI that reads orders the way customers send them, and enters them for you. What we buildPurchase order automation: a buy list every morning, ready to approveA ranked buy list every morning. You approve it, and the purchase order writes itself.